1.1 Payments All payments for hosting services must be made in advance and are non-refundable unless otherwise stated in this TOS.

1.2 Refunds In the event of any dissatisfaction with our services, you may request a refund within 24 hours of your initial purchase if no coupon codes are used. Refunds will only be issued if you are experiencing technical issues related to our services, which we are unable to resolve.

1.3 Cancellations You may cancel your hosting subscription at any time. However, we do not provide refunds for partial days, and your service will be terminated at the end or immediately, chosen by you, of the current billing cycle.

2.1 Resolution In the event of any disputes or disagreements arising from the use of our services, both parties agree to make best efforts to resolve the matter amicably and informally.

2.2 Mediation and Arbitration If a resolution cannot be reached informally, both parties agree to mediate the dispute. If mediation fails, any outstanding issues shall be resolved through binding arbitration in accordance with the laws of the jurisdiction where CookieHosting is located.

3.1 Technical Support CookieHosting will provide technical support related to our hosting services. Our support team will make best efforts to respond to your queries promptly and provide timely solutions.

3.2 Limitations Our support does not extend to assisting with issues related to third-party applications, website development, or custom coding. We are not responsible for resolving issues caused by your actions or actions of third parties.

4.1 Lawful Use You agree to use CookieHosting's services for lawful purposes only. You shall not engage in any activity that violates applicable laws, regulations, or infringes upon the rights of others.

4.2 Prohibited Content The following types of content are strictly prohibited on our servers:
a) Any material that is unlawful, harmful, threatening, abusive, defamatory, or obscene.
b) Content that infringes copyrights, trademarks, or intellectual property rights of others.
c) Malicious software, viruses, or any material that may cause harm to our servers or other users.

5.1 Resource Abuse You shall not engage in any activity that causes excessive strain on our server resources, including but not limited to CPU usage, memory consumption, and network bandwidth.

5.2 Hacking and Unauthorized Access Any attempt to gain unauthorized access to our servers, user accounts, or networks is strictly prohibited.

5.3 Spam and Unsolicited Emails Sending spam emails or engaging in any unsolicited promotional activities is not allowed.

5.4 Illegal Content Hosting or distributing illegal content is strictly forbidden.

These Terms of Service represent the entire agreement between you and CookieHosting concerning the use of our services and supersede any prior agreements.

CookieHosting reserves the right to update or modify this TOS at any time. Any substantial changes will be notified to you via email or on our website. Your continued use of our services after such modifications will indicate your acceptance of the revised TOS.

If any provision of this TOS is found to be invalid or unenforceable, the remaining provisions shall remain in effect.

Thank you for choosing CookieHosting as your hosting provider. If you have any questions or concerns regarding these terms, please contact our support team for further clarification.